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Salesforce Sales Cloud

that actually gets used.

Your entire sales process, in one place.

SALES CLOUD IMPACT · OUR CLIENTS

40%Average reduction in sales cycle length
More pipeline visibility for managers
15+Sales Cloud projects delivered
95%Team adoption rate at 90 days

Overview

What is Salesforce Sales Cloud?

Sales Cloud is Salesforce's flagship CRM, purpose-built for pipeline management, opportunity tracking, revenue forecasting, and sales process automation. It sits at the core of the Salesforce ecosystem, integrating natively with Marketing Cloud, Service Cloud, Slack, and third-party tools via API.

With features like Einstein Activity Capture, Opportunity Scoring, Collaborative Forecasting, and Flow-based automation, it gives reps a system that works the way they sell and gives managers the visibility to coach, not just chase.

Think of it this way: Sales Cloud doesn't just organise your sales process. It accelerates it.

— Key Features

Key features we configure for you

We don't switch Sales Cloud on and hand it over. Every feature is configured specifically around your sales process, your team structure, and your business goals, not Salesforce defaults.

Feature 01

Pipeline Management

Your pipeline should reflect how deals actually move through your business, not how Salesforce assumes they do. We build custom opportunity stages with real entry criteria, exit conditions, and required fields at each step so every deal is tracked consistently.

Custom opportunity stages

Built around your real deal cycle, not a generic 5-stage template

Entry & exit criteria per stage

Every stage has defined conditions so movement means something

Multiple pipelines

Separate pipelines for different products, regions, or sales motions

Validation rules

Data quality enforced at the right moment, not everywhere at once

Stale deal detection

Automated alerts when an opportunity sits too long at any stage

Account & contact linking

Every deal connected to the right people and company records

Who Sales Cloud is for

Is Sales Cloud right for your team?

Sales Cloud works best for teams in specific situations. See if you recognise yours.

B2B Sales Teams

Managing multiple complex deals simultaneously, tracking multiple stakeholders per account, and running an in-person multi-stage sales process. Sales Cloud gives every rep full pipeline visibility without the spreadsheet gymnastics.

Scaling Businesses

You're growing fast and your current setup, spreadsheets, basic CRM, or HubSpot, can't scale with you. Sales Cloud handles 5 reps or 500, and we build the infrastructure to onboard new team members at pace.

Revenue-Focused Leadership

You need a forecast you can take to a board meeting with confidence, not a number that changes depending on who you ask. Sales Cloud gives leadership real-time pipeline visibility and a forecast built on actual data.

— Services We Offer

Everything we do on Sales Cloud.

From first implementation to ongoing managed support, these are the specific services we deliver. Each one is scoped and priced separately, so you only pay for what you actually need.

01Consulting & Strategy
Org assessmentLicensing guidanceSolution architectureImplementation roadmapStakeholder alignment
02Implementation
Pipeline configurationUser & role setupAutomation buildUAT & testingManaged go-live
03Custom Development
Apex & LWCCustom objects & fieldsAPI connectorsAppExchange buildsVisualforce to LWC migration
04Integration
ERP syncsHubSpot bidirectionalMuleSoft pipelinesNative connectorsIntegration monitoring
05Data Migration & Cleanup
CRM migrationDeduplicationField mappingValidation & QAPost-migration rules
06Org Auditing
Configuration reviewSecurity & access auditAutomation analysisData quality reportRemediation roadmap
07Training & Enablement
Rep-specific trainingManager dashboardsAdmin enablementRecorded walkthroughsCertification support
08Managed Support
SLA-backed supportHealth checksRelease managementFeature expansionOngoing optimisation

— Integrations

Sales Cloud connected to your whole stack

A CRM that lives in isolation gets routed around. We connect Sales Cloud to every tool your team depends on, so data flows automatically and your reps work in one place.

Most requested:Salesforce + HubSpot sync
Gmail & Outlook

Gmail & Outlook

Email sync & activity logging

HubSpot

HubSpot

Bidirectional CRM sync

SAP / NetSuite

SAP / NetSuite

ERP & finance integration

Slack

Slack

Deal data & notifications

Calendar / Calendly

Calendar / Calendly

Meeting booking & logging

Tableau / Einstein

Tableau / Einstein

Advanced analytics & BI

DocuSign / IronClad

DocuSign / IronClad

E-signatures & contracts

LinkedIn Sales Nav

LinkedIn Sales Nav

Prospect views & insights

— How We Deliver It

Our Sales Cloud implementation process

Five structured stages. You're involved at every one. Click any step to see what we actually do, and why.

01
Discover

We understand your actual sales process, not the idealised version. We interview your reps, managers, and leadership to map how deals actually move, what data gets used, and where the current system is failing.

02
Design & Sign-off

Full architecture designed and approved before we build a single thing. Pipeline stages, field structure, role hierarchy, automation logic, and integration design are all documented and signed off by your team before development begins.

03
Build in Sprints

Two-week build cycles. At the end of each sprint, you review working Salesforce, not slide decks. You can see the pipeline, test the automations, and flag changes before we move on.

04
Migrate & Validate

Data moved cleanly. We run a full validation report against your source data before anything goes live. Deduplication, field mapping, and data quality checks are completed and signed off.

05
Train, Launch & Support

Role-specific training. Managed launch. Two weeks of daily check-ins after go-live, because that's when adoption is won or lost. We don't hand over documentation and disappear.

— FAQ

Frequently asked questions

Straight answers to the questions we hear most before a Sales Cloud project begins.

Ready to Start?

Ready to get more from Sales Cloud?

Tell us where you are — new implementation, existing Sales Cloud that isn't working, or somewhere in between. We'll tell you exactly what we'd do.